NewSprout Support Articles
Can I upgrade my nbn™ technology to Fibre to the Premises?
If you are already connected to the nbn™ network via FTTN (Fibre to the Node) or FTTC (Fibre to the Curb) you might already be eligible to change your nbn™ technology type to FTTP (Fibre to the Premises), i.e. Fibre all the way!
Just drop us an email and we can check for you.
Is it worth the cost?
Yes, the installation of the new technology is free. You will need to have at least a 100Mbps speed plan if you are coming from FTTN and at least a 250Mbps plan if you are coming from FTTC.
Otherwise a once off install fee applies if you choose a slower speed plan.
I’m confused by all of this!
No problem, that’s why we are here to make sense of it for you. We can get it all going for you and we will explain it so you understand. Give us a call or drop us an email and we’ll show you how simple it is.
24/7 Email Support
Support@NewSprout.com.au
Response time: less than 58 minutes
Call 02 6687 6533
Speak to our Australian Support team
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